A Cyber-Physical-Social System Based Method for Smart Citizens in Smart Cities

Abstract

Today, there are studies about the smart city in order to use the city sources efficiently and improve the citizens' life quality. Besides the studies such as smart transportation, smart buildings, and smart homes, there are also applications that citizens have an active role. In this study, a system based on Cyber-Physical Social Systems, which integrates Cyber Physical System with the human factor is proposed for citizens' use. With the proposed system, citizens take role more actively in municipality processes. Thanks to the proposed system, citizens will able to report the problems they observed easily; the problems and field teams will be analyzed in the cyber system, and the task assignments are done according to the parameters such as how many time the problem reported, the report time, the distance of the field teams to the problem, the traffic jam. So, the management of task assignments can be done dynamically in optimal way. Thus, the smarter city concept with regard to the source management and active role taking citizens is achieved. © 2020 IEEE.